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Documentation Index

Fetch the complete documentation index at: https://docs.politicalcomms.com/llms.txt

Use this file to discover all available pages before exploring further.

Estimated time: Ongoing

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Overview

Once messages are sending, actively monitor delivery rates, respond to replies, and optimize based on engagement. Use analytics to improve future campaigns.

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Tasks to complete

1

Monitor Real-Time Dashboard

Watch delivery status, reply rates, opt-outs, and message performance on the project dashboard. Identify issues quickly.
2

Respond to Replies

Use the Conversations view to see threaded replies. Respond personally or use quick reply templates. Track conversation history.
3

Handle Opt-Outs

System automatically processes STOP keywords. Review opt-out list daily and never re-contact opted-out numbers.
4

Analyze Performance

Review delivery rates, response rates, link clicks, and engagement metrics. Export reports for team review.
5

Iterate and Improve

Learn from each campaign. Test different message styles, sending times, and personalization strategies. Refine based on data.

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Pro tips

  • Respond to replies within 30 minutes for best engagement.
  • Track which messages get the best response rates and replicate.
  • Monitor opt-out rates - if >2%, review message content and targeting.
  • Use click tracking to measure call-to-action effectiveness.
  • Document what works for future campaigns (templates, timing, segments).

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You’re fully operational

You’re now fully operational! Continue refining your campaigns and exploring advanced features.

Browse the Help Center

Deep dives on features, billing, and best practices.

Integrate with the API

Stream events, manage projects programmatically, and pull analytics.